Once opened does the wine stay fresh?

Great news, once you've opened your first cask of Cult Cru, you have 6 WEEKS to consume it, without worrying about the degradation of quality.

Why put high quality wine in a cask.

Theres many reasons we chose cask of regular wine closures: 
- 90% less CO2/L than bottled wine
- Freshest is best, you can enjoy a glass of Cult Cru nightly without opening a bottle and affecting the wine quality via oxygen. 
- With 6 weeks to drink once open, there's less chance of an unfinished bottle being tipped down the drain. 
- In a world where we have an abundance of high quality wine, we wanted to give back to the consumer by producing high quality wine at a high value price point.

How many bottles fit in a 2L cask?

There is 2.66 750ml bottles in each Cult Cru cask.  

Why do you only sell in 3 & 6packs?

3 & 6 packs are the perfect way to send casks. Structurally they hold up better and sending in larger quantities is better for the environment.

What if I don't like my wine?

At Cult Cru, we prioritise your enjoyment of our wines above all else. Our goal is to craft exceptional wines that we personally adore, and we hope you will share in that love as well. Your satisfaction is of utmost importance to us, and we want to ensure that you not only return to us but also share your positive experiences with your friends.We understand that everyone has their own unique tastes, and if, within 3 months of delivery, you find yourself less than completely satisfied with a wine you have ordered from Cult Cru, please let us know and we can organise a 100% refund, please ensure that more than 80% remains in the cask on return.We genuinely want you to be 100% happy with your purchase, and we stand firmly behind our commitment to your satisfaction.

Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support team at help@cultcru.com.au as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it may not be possible to make changes.

How long does shipping take?

Shipping times may vary depending on your location and the shipping method chosen. Generally, orders are processed and shipped within 1-2 business days. Once shipped, you can expect your wines to arrive within 3-7 business days. Please note that these estimates may be subject to change during peak seasons or due to unforeseen circumstances.

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Choose the payment option that suits you best during the checkout process.